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The institutional assessment Anchoreach delivered gave us a clear read of where our mandates and procedures actually sat, and what to fix first. It was the first time we could see the gaps laid out in an order we could act on.
Their third-party monitoring methodology was the one piece of work that let us close out reporting on a programme operating in districts we could not visit. Clear chain-of-custody, defensible sampling, no shortcuts.
What we valued is that they did not over-promise. The condition survey and investment brief were honest about what was urgent and what could wait — and for the first time we could rank our buildings on the same basis and take it into a budget meeting.